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General Information

Douglas County School System (DCSS) (GEORGIA) Student Records Department is responsible for the archiving of student permanent records of former and alumni DCSS students in Douglas County, GEORGIA.  DCSS is now offering a convenient and secure website for former students and corporations to request transcripts and student records online.  

Please note, if you are a current student or have withdrawn at any time during the current school year, contact the last school attended for copies of records.  

If the student is under the age of 18, per District policy and the Family Educational Rights and Privacy Act (FERPA) student records are only available to those who have authorization from the parent or guardian. If the student is 18 years of age or older, school records will not be released to a parent, guardian, or responsible person without the student’s written consent.

Important Information:

• All requests for student records/information will be submitted and paid for online using a credit or debit card. 
  
• Phone and fax requests will no longer be accepted.
• OFFICIAL Transcripts will only be mailed to a college, university, or other educational institution. OFFICIAL transcripts will be mailed to the college unless that college is set up to receive e-transcripts, and then it will be sent electronically.  Transcripts that are mailed can take up to 10 business days to receive. You may request the transcript to be sent to an email address in the Special Instructions Box. Requests to be mailed to home/non-educational addresses will be UNOFFICIAL.
• You will receive emails from scribOnline@scribsoft.com to notify you of the status of your order.  It is important you read those emails carefully as additional information may be required to process your request.  
• Please allow 2 business days to process student records orders.
• This service can provide HIGH SCHOOL records only. For information on former students ordering records prior to high school, please call 770-651-2324. All current students should contact the Records Clerk at your current school for ordering information.

Please note that this website is optimized for IE 9.0 and higher, Safari, Chrome and Firefox.

All requests will be checked for accuracy. Any inaccurate information may result in your record not being processed. All communication with regard to your order, payment, our progress, and the records delivery will be sent via email.

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